FAQ
While we believe our staff is always ready to help, we feel the need to compile a few questions that most clients ask about. So here, you will find the questions and all information you need about 3D/4D ultrasound. The questions are from past clients and in case you don’t see your question, feel free to reach out.
WHO IS SNEAK A PEEK BOUTIQUE?
Sneak A Peek Boutique is Columbia’s first ultrasound studio providing The Pregnancy Experience to expectant mothers and families. Our ultrasound services include 2D, 3D and 4D ultrasounds. At Sneak a Peek Boutique, you can get an ultrasound, shop for mom and baby, complete your gift registry, or book your gender reveal or baby shower! We are the one-stop-shop for all things maternity and baby!
WHAT IS AN ELECTIVE PRENATAL ULTRASOUND?
An elective prenatal ultrasound is a sneak peek of your baby outside of your doctors office. We are here for fun! No medical diagnosis or treatment will be provided. Insurance will not be billed for these ultrasounds, as they are for entertainment purposes only.
IS 2D/3D/4D ULTRASOUND SAFE?
3D/4D ultrasounds are yet to be linked with health risks to baby or mom-to-be. All of our ultrasonography as board certified and have years of fetal ultrasound and babyface imaging.
WHEN IS THE BEST TIME TO HAVE A 3D/4D ULTRASOUND?
Most expectant mothers ask about the ideal timing for 3D/4D ultrasounds. Ideally, 26-32 weeks is the sweet spot for 3D/4D imaging. If you come before 26 weeks, your sweet baby may not have enough fluff in those cute cheeks or lips for a good 3D/4D image. 3D/4D ultrasounds after 32 weeks get tricky as the baby is getting bigger and more crowded. As the baby gets bigger and makes their way south, imaging can be little more tricky.
WHAT IS THE DIFFERENCE BETWEEN 2D, 3D, AND 4D ULTRASOUND?
2D: Your sweet baby at first glance. View your baby’s features as early as 8 weeks! These images are best used for profile pictures and gender determination. These are typically black and white.
3D/4D: Ultrasounds in 3D allow you to see a three-dimensional view of your baby in color. 4D ultrasound is a 3D view but in real time, allowing you to see little movements and capture video.
HOW LONG WILL MY ULTRASOUND LAST?
Your appointment time varies depending on the package you purchase. The actual scanning (or belly time) listed on the package is what you can expect for total view time with the sonographer. Your appointment time will be slightly longer as we will ask you to fill out some paper work and download the Momitalk application if you have not yet done so.
CAN I COME WITH FRIENDS AND FAMILY?
Absolutely! The ultrasound experience is joyous, and it would be great if all family members and friends share the experience with you. Our ultrasound room comfortably accommodates parties of 2-5, however we can make room for more when needed. Please ask our staff about accommodations for large parties prior to your appointment.
HOW DO I GET THE BEST PICTURE OF MY BABY?
There are plenty of rumors floating around about the ideal way to get clearer ultrasound pictures. Some talk of putting peas on the belly, others talk about eating sweets. But one proven way of getting better imaged include drinking lots of water. Adequate hydration for a couple days prior to your scan can help with better picture quality. So, drink up!
IS THIS THE SAME ULTRASOUND THAT DOCTORS USE?
Yes. Our ultrasound technology is no different from those done in hospitals, although we only do elective prenatal scans. Ultrasounds performed at Sneak A Peek are done for entertainment purposes only and should not substitute a doctor’s appointment. That said, we capture high-quality images throughout your pregnancy.
AM I GUARANTEED PERFECT PHOTOS?
No guarantees. Our sweet babies have a mind of their own! We will try everything in our power (including positioning, stimulation and the Cupid Shuffle) to get the best quality photos during your session but we cannot always guarantee cooperation. For instance, if the baby is looking downwards or towards the mom’s spine, it is tricky to reveal the baby’s face. If we are unable to get quality shots or if we are unable to confidently determine the fetal sex, we may offer a complimentary follow-up ultrasound at the sonograher's discretion. Scans may be affected depending on the baby’s position, amount of fluids, gestation (weeks of pregnancy), and mother’s condition.
WHAT IS THE EARLIEST I CAN COME IN FOR A GENDER DETERMINATION?
To ensure confidence in our scans, we prefer gender determination scans any time after 14 weeks gestation. If we are unable to confidently determine your baby’s sex at this scan, we will bring you back for a complimentary follow-up ultrasound. We want to be excited and confident too!
IS THIS PROCEDURE COVERED BY INSURANCE?
No. As we are a non-diagnostic elective ultrasound studio, we will not be filling insurance. Remember, we are not a substitute for your routine OB care. Doctor’s excuses for missing work or school will not be provided.
WHAT IS YOUR CANCELLATION, REFUND, AND PRIVACY POLICY?
We ask that cancellations be made at least 24 hour prior to scheduled ultrasound. If cancellations occur within 24 hours prior to your scan or if you do not show up for your ultrasound, we reserve the right to keep $25 from your original payment.
Full refunds will be provided if cancellation or appointment alterations are made 24 hour prior to scheduled appointment.
Re-scans: A complimentary re-scan will be offered at the Sonographers discretion if we are unable to complete a gender determination scan with confidence or if we are unable to get quality images. Re-scans only apply to our Gender Reveal and Premium 3D/4D packages.
WHAT IS YOUR RETURN POLICY?
If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer returns within 30 days of purchase. You can exchange your product for a different product or a return via store credit.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt, proof of purchase, or order number.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded via store credit.
To initiate a return, please complete the following steps:
1. Contact our store at sneakapeeksv@gmail.com or by phone at (803) 563-5748 to request a return.
2.If your return is accepted, you may ship the product back to our store. Any shipping fees need to be paid by the customer
3. for the last step, refer back to "Refunds"
Items sent back to us without first requesting a return will not be accepted.
For any further questions you can contact us at sneakapeeksv@gmail.com.